Workrite strives to ensure that all orders are shipped correctly with top quality products. In the event of a Workrite error or quality problem (within the 1-year guarantee period), Workrite will replace or repair garments free of charge. Please call customer service at 1-800-521-1888 to obtain a Return Authorization Number prior to returning any products for any reason.
In the event that you elect to change your order, your garment can be returned or exchanged under the following conditions:
- • Garments must be returned or exchanged within 6 months of the purchase date.
- • Garments may be returned or exchanged if they are in new, unwashed and unworn condition.
- • Garments cannot be returned if they have been worn, soiled, or had laundry tapes applied.
- • Garments that have been altered by Workrite or the customer cannot be returned.
- • Stock garments may be returned for exchange or credit.
- • Since cut-to-order, non-stock and custom garments require special production runs, all sales are final.
- • Special, non-stock and custom garments cannot be returned or exchanged (except garments shipped in error or having workmanship problems). Please check with Workrite's customer service to verify that your garment is returnable.
- • All returns must be accompanied by a Return Authorization (RA) Number. The RA Number must be written on the outside of the box. Please call customer service to obtain authorization prior to returning your garment. Garments will be sent back to the customer if they are received by Workrite without a RA number.
- • Garments returned for credit will be charged a 15% re-stocking fee.
- • Credit cannot be issued for name tag, logo, freight, or other personalization and handling charges.
